Level 2 NCFE Certificate in Introduction to Cabin Crew

Course Code

Level 2 Travel

Course Type

Course Duration

1 year

Location

Central Campus

Start Date

1 September, 2025
Central Airways fuselage for Travel students

Our new Adult NCFE Level 2 Certificate in Introduction to Cabin Crew is the ideal course to launch your career in the airline industry. Whether you’re dreaming of working as a cabin crew member on domestic or international flights, this course will equip you with the essential skills, knowledge, and hands-on experience you need to succeed.

What You’ll Learn: This course will introduce you to the exciting world of aviation and cabin crew responsibilities. You’ll cover topics such as:

· Health and Safety Regulations in aviation

· Customer Service Excellence for airline passengers

· Cabin Crew Duties & Responsibilities during flights

· In-Flight Emergency Procedures and how to keep passengers safe

· Communication Skills for effective teamwork and passenger interaction

This could will be one evening per week. Delivery will be through a blended learning model so some sessions will be remote. Times and dates TBC.

You’ll need GCSE English and Maths at Grade 3 or Functional Skills English and Maths at Level 1. You also need to show enthusiasm for the course and be motivated to take part in activities

Our NCFE Level 2 Certificate in Introduction to Cabin Crew is your perfect first step into the fast-paced world of cabin crew and

airline services. The course is designed to equip you with the essential skills, knowledge, and hands-on experience you need to succeed in the aviation industry.

Throughout the course, you’ll explore a variety of roles within the aviation sector, from working as a cabin crew member to understanding airline operations. You’ll develop key skills in customer service, communication, teamwork, and safety procedures, while boosting your confidence in problem-solving and handling high-pressure situations. With a strong focus on practical learning, you’ll participate in real-world activities such as safety drills, in-flight customer service simulations, and emergency response training. You’ll also gain an understanding of health and safety regulations and the critical role cabin crew members play in ensuring the comfort and safety of passengers.

Please get in touch for more information.

On our NCFE Level 2 Certificate in Introduction to Cabin Crew, you’ll be assessed through practical coursework and hands-on activities that replicate real-life cabin crew responsibilities.

Your progress will be evaluated through practical assignments, group projects, and tasks that focus on developing crucial skills such as teamwork, communication, problem-solving, and customer service. This practical approach ensures you’re ready for a successful career in aviation, from cabin crew to airline operations.

 

After finishing this course, you’ll have the opportunity to work as part of an airline cabin crew, manage a luxury resort, or plan international travel experiences, this course will equip you with the confidence, skills, and practical experience to thrive in the fast-paced travel and tourism industry.

Some students go straight into apprenticeships or entry-level roles in hotels, airlines, travel agencies, and event planning, while others continue their education at university in Tourism Management, Aviation, Hospitality, or International Travel.

 

Course Details

Qualification

Exam Board

Study Mode

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