Level 3 Introductory & Extended Diploma in Travel and Tourism NCFE

Course Code

Travel & Tourism

Course Type

Course Duration

2 years

Location

Central Campus

Start Date

1 September, 2025
Sandwell College Airplane

This Level 3 Travel and Tourism Education Programme is a two-year course aimed at school leavers aged 16+, and gives you the detailed and in-depth knowledge needed to progress to university or into employment in the travel industry.

Whether your dream career is working in hotels, airports, cruise ships, or travel agencies, this course is designed to give you the skills, experience, and confidence to succeed in the industry.

You’ll need a minimum of five GCSEs at Grade 4, including English and Maths.

This course is designed to equip you with the essential skills, knowledge, and hands-on experience you need to thrive in this dynamic industry.

You’ll study a range of exciting modules, including:

  • Customer Service in Travel & Tourism
  • Travel & Tourism Operations
  • Event Planning & Coordination
  • Tourism Destinations & Attractions
  • Sustainability in Tourism

Skills Gained:

Throughout the course, you’ll gain critical skills such as:

  • Customer Service Excellence
  • Communication & Teamwork
  • Problem-Solving & Time Management
  • Leadership
  • Practical Experience

Learning Style & Activities:

The course is highly practical and hands-on, with a strong emphasis on real-world learning. You’ll participate in:

  • Lessons at Birmingham Airport and the Mercure Hotel
  • Field Trips: You’ll go on exciting field trips to destinations like theme parks, hotels, airports, and tourism exhibitions, allowing you to see the industry in action and learn from professionals.
  • Work Placements: Experience the world of travel and tourism through valuable work placements with top companies in the sector. Whether you’re working at the Mercure Hotel, Hays travel agency, Birmingham Airport, or an event management at the ICC, you’ll get hands-on experience that sets you apart from other job seekers.

During the study programme, learners have the opportunity to participate in study visits to local attractions and employers. Most trips are subsidised by the college, and are a mixture of day trips and residential visits. Recent study visits have included Disneyland, Butlins, a three-day mini-cruise and Alton Towers.

You’ll be assessed through coursework and hands-on activities that mirror real-life roles in the travel, aviation, and hospitality industries. Your progress will be measured through tasks, group projects, and practical assessments.

On successful completion of the Level 3 Travel and Tourism Education Programme, you will achieve the equivalent of 3 A Levels and 48-168 UCAS points. You can then apply for university courses in subjects such as Tourism Management, Cruise Management or Aviation Management.

After successfully completing this course, you can begin your career in the Travel, Aviation and Hospitality industry. Previous students have progressed into employment with major companies such as Premier Inn, Ramada Hotels and Swissport.

Course Details

Qualification

Exam Board

Study Mode

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Located in West Bromwich, Sandwell College boasts best in class facilities and exceptional teaching standards.
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