Start your career in customer service with an apprenticeship that builds your confidence, communication, and problem-solving skills, all while you earn and learn.
You’ll gain real-world experience in fast-paced environments such as retail, healthcare, and business support, working with employers like the NHS and leading UK brands. Our customer service apprenticeships give you a nationally recognised qualification and practical training to help you thrive in any customer-facing role.
From handling queries to improving customer satisfaction, you’ll develop the professional skills that employers value across a wide range of sectors.
We’ll support you every step of the way, helping you build a career with long-term opportunities.
Apply now and start shaping your future in customer service.
Begin your career journey at Sandwell College. We can help you take the next step after you leave school with over 100 courses to choose from! Our courses will give you the skills and experience you need to succeed in your chosen career.
We can offer first class guidance and support to help you on your journey.
Our Open Days are a great opportunity for you to find out more about our inspirational facilities and talk to our knowledgeable tutors about the courses you like best.
Choose any subject from our A-Z list of School Leaver Courses below and get your career off to an amazing start!
We want to ensure the right level and type of support is in place for every one of our learners to be successful and treated as an individual. We believe that each student should be individually supported to grow and develop personally and professionally.
When you join us you’ll have access to a network of mentors and online 24/7 confidential counselling services for your emotional wellbeing, as well as a dedicated safeguarding team of staff, student-to-student safeguarding champions and your own personal tutor.
Sandwell College is the largest provider of 16-19 study programmes in the West Midlands, preparing learners for higher education, apprenticeships, and successful careers.