Support
We’re here to help you succeed with dedicated support services covering wellbeing, finance, careers, and academic guidance.
Support Links
Access key support services, resources, and guidance to help you throughout your time at Sandwell College.
We want to ensure the right level and type of support is in place for every one of our learners to be successful and treated as an individual. We believe that each student should be individually supported to grow and develop personally and professionally.
When you join us you’ll have access to a network of mentors and online 24/7 confidential counselling services for your emotional wellbeing, as well as a dedicated safeguarding team of staff, student-to-student safeguarding champions and your own personal tutor.
Our Multi Faith Chaplaincy is available for the pastoral care of everyone in the college community, regardless of their faith or beliefs, to provide care and support for your spiritual needs. Our Christian, Islamic and Sikh chaplains provide someone to talk to when you need a confidential ear, someone who can support you in emotional or spiritual issues, and – of course – someone to explore your faith with, while Prayer Rooms are provided for your quiet reflection and contemplation.
We want all of our learners to feel safe in College and we have a zero tolerance policy towards bullying and sexual harassment. A dedicated team of staff work throughout the campus to keep learners safe and secure and help them to settle into College life.
Student Support at Sandwell College
At Sandwell College, we believe every student is unique, and we’re committed to providing the right support to help you succeed – personally, academically, and professionally. Whether you need guidance with your studies, emotional wellbeing support, or help settling into College life, we’re here for you every step of the way.
How we support you:
The Hub: your one-stop support centre
The Hub is the heart of student support at Sandwell College. Whether you need help with welfare, finances, study resources, or general support, The Hub is where you’ll find friendly staff ready to assist you. It’s also home to our library services and quiet study zones for when you need a focused space to work.
Wellbeing and personal support:
- 24/7 confidential counselling: Access online, round-the-clock emotional support whenever you need it
- Mentors and student support team: Get one-to-one guidance to help with personal challenges, motivation, and general wellbeing. You can also use our Mentor Help Chat for quick support.
- Safeguarding team: A dedicated team of staff and student safeguarding champions ensures you feel safe and supported
- Zero tolerance on bullying and harassment: We take a firm stance against bullying and sexual harassment to maintain a safe and inclusive environment for all
- Multi-faith chaplaincy and prayer rooms: Our chaplains are here for students of all faiths and beliefs, offering emotional and spiritual guidance, as well as spaces for quiet reflection.
Academic and study support:
- Academic coaches: Helping you fill any gaps in your learning to stay on track
- Specialist learning support: Tailored help for students with dyslexia, additional learning needs, or disabilities
- Personal tutors: Regular check-ins on your progress, goal-setting, and academic development
- Programme achievement managers: Removing barriers to success with personalised support plans, catch-up sessions, and even home visits if needed.
- Foundation Learning Programme – Designed for students with ADHD, autism, learning difficulties, or disabilities who need additional support before progressing onto vocational courses.
Help with Maths and English
If you need extra support with Maths and English, we offer tailored sessions to help you build confidence and improve your skills. Find out more.
Financial Support
We believe financial circumstances shouldn’t be a barrier to your education. If you need help with funding, bursaries, or other financial support, visit our Financial Support section.
Need Help?
Your welfare is our top priority. If you ever have concerns, you can:
- Visit Reception and ask for support
- Email the Safeguarding Team: [email protected]
- Call 0121 556 6000 and ask for a Safeguarding Officer
Whatever you need, we’re here to help you make the most of your time at Sandwell College.
